Find Healthcare Providers: Compare Care Near You | Medicare

Skip to main content

Version: react-global-header:release-2.38.0
Hash: react-global-header:f2e19b3

Print

Health Inspection Summary

Hale Anuenue Restorative Care

1333 Waianuenue Avenue

Hilo, HI 96720

(808) 961-6644

Deficiency Category	Inspection Date: 2/2/24 Complaint Reporting Period: 4/1/24 - 3/31/25	Inspection Date: 12/2/22 Complaint Reporting Period: 4/1/23 - 3/31/24	Inspection Date: 7/16/21 Complaint Reporting Period: 4/1/22 - 3/31/23
Freedom from Abuse, Neglect, and Exploitation Deficiencies	0	2	1
Quality of Life and Care Deficiencies	3	0	4
Infection Control Deficiencies	1	0	1
Resident Assessment and Care Planning Deficiencies	2	0	3
Nursing and Physician Services Deficiencies	1	1	1
Resident Rights Deficiencies	3	2	2
Nutrition and Dietary Deficiencies	2	1	1
Pharmacy Service Deficiencies	0	0	0
Environmental Deficiencies	0	1	2
Administration Deficiencies	0	0	0

Detailed result for inspection on 2/2/24

Date of last standard health inspection:	2/2/24Read the full report (PDF)
Date(s) of complaint inspection(s) between 4/1/24 - 3/31/25	No complaint inspections
Date(s) of infection control inspection(s) between 4/1/24 - 3/31/25	No infection control inspections
Total number of Health Deficiencies for this nursing home:	12
Average number of Health Deficiencies in Hawaii:	10.5
Average number of Health Deficiencies in the United States:	9.6

Freedom from Abuse, Neglect, and Exploitation Deficiencies
No Freedom from Abuse, Neglect, and Exploitation Deficiencies were found during this inspection period.

Quality of Life and Care Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide appropriate treatment and care according to orders, resident’s preferences and goals.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few
Provide enough food/fluids to maintain a resident's health.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few

Infection Control Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide and implement an infection prevention and control program.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Many

Resident Assessment and Care Planning Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few

Nursing and Physician Services Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Many

Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Few

Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	2/2/24	3/18/24	2 - Minimal harm or potential for actual harm	Some

Pharmacy Service Deficiencies
No Pharmacy Service Deficiencies were found during this inspection period.

Environmental Deficiencies
No Environmental Deficiencies were found during this inspection period.

Administration Deficiencies
No Administration Deficiencies were found during this inspection period.

Detailed result for inspection on 12/2/22

Date of last standard health inspection:	12/2/22Read the full report (PDF)
Date(s) of complaint inspection(s) between 4/1/23 - 3/31/24	8/8/23Read the full report (PDF)
Date(s) of infection control inspection(s) between 4/1/23 - 3/31/24	No infection control inspections
Total number of Health Deficiencies for this nursing home:	7
Average number of Health Deficiencies in Hawaii:	13.8
Average number of Health Deficiencies in the United States:	9.4

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	12/2/22	12/29/22	2 - Minimal harm or potential for actual harm	Few
Respond appropriately to all alleged violations.	12/2/22	12/29/22	2 - Minimal harm or potential for actual harm	Few

Quality of Life and Care Deficiencies
No Quality of Life and Care Deficiencies were found during this inspection period.

Infection Control Deficiencies
No Infection Control Deficiencies were found during this inspection period.

Resident Assessment and Care Planning Deficiencies
No Resident Assessment and Care Planning Deficiencies were found during this inspection period.

Nursing and Physician Services Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.	8/8/23	9/8/23	2 - Minimal harm or potential for actual harm	Few

Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Ensure that residents are fully informed and understand their health status, care and treatments.	8/8/23	9/8/23	2 - Minimal harm or potential for actual harm	Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	12/2/22	12/29/22	2 - Minimal harm or potential for actual harm	Few

Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	12/2/22	12/29/22	2 - Minimal harm or potential for actual harm	Many

Pharmacy Service Deficiencies
No Pharmacy Service Deficiencies were found during this inspection period.

Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	8/8/23	9/8/23	2 - Minimal harm or potential for actual harm	Few

Administration Deficiencies
No Administration Deficiencies were found during this inspection period.

Detailed result for inspection on 7/16/21

Date of last standard health inspection:	7/16/21Read the full report (PDF)
Date(s) of complaint inspection(s) between 4/1/22 - 3/31/23	3/23/23Read the full report (PDF) 12/2/22Read the full report (PDF) 8/4/22Read the full report (PDF)
Date(s) of infection control inspection(s) between 4/1/22 - 3/31/23	No infection control inspections
Total number of Health Deficiencies for this nursing home:	15
Average number of Health Deficiencies in Hawaii:	11.4
Average number of Health Deficiencies in the United States:	8.7

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	7/16/21	8/13/21	3 - Actual harm	Few

Quality of Life and Care Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide or obtain dental services for each resident.	8/4/22	9/2/22	2 - Minimal harm or potential for actual harm	Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	7/16/21	8/13/21	3 - Actual harm	Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	3/23/23	3/23/23	2 - Minimal harm or potential for actual harm	Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.	8/4/22	9/2/22	3 - Actual harm	Few

Infection Control Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide and implement an infection prevention and control program.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Some

Resident Assessment and Care Planning Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Ensure each resident receives an accurate assessment.	8/4/22	9/2/22	2 - Minimal harm or potential for actual harm	Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Few

Nursing and Physician Services Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Some

Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.	3/23/23	3/23/23	2 - Minimal harm or potential for actual harm	Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.	3/23/23	4/24/23	1 - Potential for minimal harm	Many

Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Some

Pharmacy Service Deficiencies
No Pharmacy Service Deficiencies were found during this inspection period.

Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Make sure that a working call system is available in each resident's bathroom and bathing area.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Few
Keep all essential equipment working safely.	7/16/21	8/13/21	2 - Minimal harm or potential for actual harm	Some

Administration Deficiencies
No Administration Deficiencies were found during this inspection period.

Complaints and facility-reported incidents in the past 3 years
Inspectors determined that the nursing home failed to:	Inspection Date	Date of Correction	Level of Harm (Least to most)	Residents Affected (Few, Some, Many)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	12/2/22	12/29/22	2 - Minimal harm or potential for actual harm	Few
Respond appropriately to all alleged violations.	12/2/22	12/29/22	2 - Minimal harm or potential for actual harm	Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.	8/8/23	9/8/23	2 - Minimal harm or potential for actual harm	Few
Ensure that residents are fully informed and understand their health status, care and treatments.	8/8/23	9/8/23	2 - Minimal harm or potential for actual harm	Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	8/8/23	9/8/23	2 - Minimal harm or potential for actual harm	Few
Provide or obtain dental services for each resident.	8/4/22	9/2/22	2 - Minimal harm or potential for actual harm	Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	3/23/23	3/23/23	2 - Minimal harm or potential for actual harm	Few
Provide appropriate treatment and care according to orders, resident’s preferences and goals.	8/4/22	9/2/22	3 - Actual harm	Few
Ensure each resident receives an accurate assessment.	8/4/22	9/2/22	2 - Minimal harm or potential for actual harm	Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.	3/23/23	3/23/23	2 - Minimal harm or potential for actual harm	Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.	3/23/23	4/24/23	1 - Potential for minimal harm	Many

Infection control inspection deficiencies in the past 3 years
This nursing home has not had any infection control inspections in the past 3 years.

Medicare

Find Healthcare Providers: Compare Care Near YouFind Medicare-approved providers near you & compare care quality for nursing homes, doctors, hospitals, hospice centers, more. Official Medicare site.

What is Healthcare Provider Tool - Quick, Easy InfoLearn about new Medicare provider search tool that helps you choose Medicare providers & facilities & compare quality ratings. Official Medicare site.

Dialysis Facility Quality Of Patient Care RatingCompare dialysis facility performance with dialysis facility quality of patient care rating. Rated between 1-5 stars. Official Medicare site.

Dialysis Facility Patient Star Rating - 5 Star ScaleLearn about dialysis facility patient star ratings & see how patients rate experience between 1-5 stars. More stars, better quality care. Official Medicare site.

Home Health Agency Quality Of Patient Care Star RatingSee how home health agency quality of patient care star ratings are calculated, based on 8 care measures of process & outcome. Official Medicare site.

Patient Survey Rating For Home Health AgenciesUse patient survey rating for home health agencies to better understand quality of care for home health agencies. Learn more. Official Medicare site.

Star Rating For Hospitals - More Stars, Better CareLearn how star rating for hospitals weighs quality measures like mortality, safety of care, readmission, others into rating. Learn more. Official Medicare site.

Hospital Patient Survey Star Rating - 5 Star ScaleSee side-by-side hospital ratings with patient survey star rating. Based on patient experience coming from HCAHPS survey. Learn more. Official Medicare site.

Patient Survey Scores for Physicians & DoctorsGet info on patient survey scores for physicians to make best choice in doctor & care. Compare & see scores on doctors profile page. Official Medicare site.

Understanding MIPS Quality Performance MeasuresSee how doctor performance scores are calculated using MIPS quality performance measures. Know doctor ratings, get best care. Official Medicare site.

Medicare-Certified 4 Levels of Hospice CareUnderstand 4 levels of Medicare-certified hospice care. Routine home care, general inpatient care, continuous home care, respite. Official Medicare site.

Learn About Medicare's Types of Healthcare ProvidersLearn about healthcare provider types Medicare covers & see which care provider is best for you. Compare doctors, nursing homes, more. Official Medicare site.

Browse & Compare Local Healthcare Providers by TypeCompare healthcare providers near you & browse by healthcare specialty. General practitioners, neurologists, optometrists, more. Official Medicare site.