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Hospital

Pinnacle Hospital

Overall star rating:
Not available16
Patient survey rating:
Location
9301 Connecticut Dr
Crown Point, IN 46307
Phone Number
Ratings

Overall star rating

Not available16

The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care.

Learn how Medicare calculates this rating

Patient survey rating

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Learn how the patient survey rating is measured
Quality
Choose a category to see how this hospital scores on quality topics:

Timely & effective care

Complications & deaths

Unplanned hospital visits

Maternal health

Patient-reported outcomes

Psychiatric unit services

Payment & value of care

Details

COVID-19 healthcare personnel vaccination

The percent of healthcare personnel who are up to date with COVID-19 vaccinations
Hospital type

Acute Care Hospitals

Provides emergency services?
No
Affiliated doctors & clinicians
50 clinicians affiliated with Pinnacle Hospital near , IN.

Location

Pinnacle Hospital

9301 Connecticut Dr
Crown Point, IN 46307
Data last updated: April 30, 2025
To explore and download hospital data,visit the data catalog on Data.cms.gov
To explore data on ambulatory surgical centers (ASC), visit the ASC data on Data.cms.gov
Conditions treatedServices offeredRatingsQualityServicesDetailsLocationClinicians & locationsAffiliated Doctors & CliniciansGeneral informationGeneral infoAffiliations
Pinnacle Hospital

Overall star rating details

This shows how individual hospitals perform compared to all hospitals across the country for the 5 groups or categories of quality measures that make up for the overall star rating.

Pinnacle Hospital

Patient survey rating

The HCAHPS star ratings summarize patient experience, which is one aspect of hospital quality. Use the star ratings along with other quality information when making decisions about choosing a hospital.

Patient survey rating
The patient survey rating is typically based on a one year response period.
Number of completed surveys
196
Survey response rate
37%
Pinnacle Hospital

Timely & effective care

These measures show how often or how quickly hospitals provide care that research shows gets the best results for patients with certain conditions, and how hospitals use outpatient medical imaging tests (like CT scans and MRIs). This information can help you compare which hospitals give recommended care most often as part of the overall care they provide to patients.

Sepsis care
Sepsis is a complication that occurs when your body has an extreme response to an infection. It causes damage to organs in the body and can be life-threatening if not treated. Sepsis can sometimes turn into septic shock, which has a higher risk of death. Identifying sepsis early and starting appropriate care quickly increase the chances of survival.
Cataract surgery outcome
Cataracts affect your vision and are very common in older people. Cataracts can make your vision blurry and can impact your ability to see at night. The purpose of cataract surgery is to improve visual function and the quality of life for people with cataracts.
Colonoscopy follow-up
A colonoscopy is one test doctors can use to find precancerous polyps (abnormal growths) or colorectal cancer. Scientific evidence shows that the following measures represent best practices for follow-up colonoscopies
Emergency department care
Timely and effective care in hospital emergency departments is essential for good patient outcomes. Delays before getting care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries. Waiting times at different hospitals can vary widely, depending on the number of patients seen, staffing levels, efficiency, admitting procedures, or the availability of inpatient beds.The information below shows how quickly the hospitals you selected treat patients who come to the hospital emergency department, compared to the average for all hospitals in the U. S.

Volume legend (patients annually):

Low: 0 - 19,999
Medium: 20,000 - 39,999
High: 40,000 - 59,999
Very High: 60,000+
Healthcare personnel vaccination
Hospital staff and healthcare personnel can transmit viruses to coworkers and patients, including those at higher risk for getting very sick from these viruses. To reduce the spread within a hospital, the Centers for Disease Control and Prevention (CDC) recommends that all healthcare personnel who work in a healthcare setting get vaccinated per CDC guidelines.
Safe use of Opioids
When prescription opioids, or opioids and benzodiazepines are given at the same time, patients are at a higher risk of unintentional overdose because of the increased risk of breathing problems. Not using both types of medications at the same time reduces the risk of ER and inpatient hospital stays.
Use of medical imaging
These outpatient imaging efficiency measures give you information about hospitals' use of medical imaging tests [like magnetic resonance images (MRIs) and computerized tomography (CT) scans] for outpatients based on the following goals:
  • Protecting patients' safety (like keeping patients' exposure to radiation and other risks as low as possible); and,
  • Avoiding the risk, stress, and cost of doing imaging tests that patients may not need.
Pinnacle Hospital

Complications & deaths

Patients who are admitted to the hospital for treatment of medical problems sometimes get other serious injuries, complications, or conditions, and may even die. Some patients may experience problems soon after they are discharged and need to be admitted to the hospital again. These events can often be prevented if hospitals follow best practices for treating patients.

Complications
This section shows serious complications that patients experienced during a hospital stay or after having certain inpatient surgical procedures. These complications can often be prevented if hospitals follow procedures based on best practices and scientific evidence.
Infections
Healthcare-associated infections, or HAIs, are infections that people get while they're getting treatment for another condition in a healthcare setting. HAIs can occur in all settings of care, including acute care hospitals, long term acute care hospitals, rehabilitation facilities, surgical centers, cancer hospitals, and skilled nursing facilities. Many of these infections can be prevented through the use of proper procedures and precautions.
  • Infections are reported using a standardized infection ratio (SIR). The SIR compares the actual number of infections at a hospital to a national benchmark based on data reported to the National Healthcare Safety Network (NHSN). Lower numbers are better.
Death rates
Death rates show how often patients die, for any reason, within 30 days of admission to a hospital.
Pinnacle Hospital

Unplanned hospital visits

Returning to the hospital for unplanned care disrupts patients' lives, increases their risk of harmful events like healthcare-associated infections, and costs more money. Hospitals that give high quality care can keep patients from returning to the hospital and reduce their stay if they have to come back.

Overall
By medical condition
Chronic obstructive pulmonary disease (COPD)
Heart attack
Heart failure
Pneumonia
By procedure
Coronary artery bypass graft (CABG) surgery
Hip/knee replacement
Colonoscopy
Chemotherapy
Outpatient surgery
Pinnacle Hospital

Maternal health

These measures aim to improve maternal health. By providing care during pregnancy that follows best practices that advance health care quality and safety, hospitals and doctors can improve chances for a safe delivery and a healthy baby.
Pinnacle Hospital

Patient-reported outcomes

Patient-reported outcomes are reports from patients about aspects of care that matter most to them, like pain management, functional ability (like their ability to walk, think, see, hear and remember), and overall quality of life. Through surveys or questionnaires, patients self-report the effectiveness of the care they got from their provider.
Hip/knee replacement
This section shows how patients’ pain and physical functions improved after surgery.
Pinnacle Hospital

Psychiatric unit services

These quality measures show how often or how quickly inpatient psychiatric facilities give recommended treatments and services known to get the best results for people with mental health conditions, substance abuse, and other health conditions. Some measures also describe whether these facilities have certain processes and procedures in place. This information can help you compare the quality of care inpatient psychiatric facilities provide to patients. Note that an N/A will be displayed where a hospital doesn't have an inpatient psychiatric unit. An N/A is also used to indicate the hospital doesn't have psychiatric measure data to report.
Healthcare Personnel Vaccination
Preventive care & screening
Substance use treatment
There is evidence that screening and counselling can reduce alcohol, drug, and tobacco use for adults (including during pregnancy). A hospital stay provides a chance to address unhealthy alcohol, drug, or tobacco use.
Patient safety
Follow up care
Patients can experience gaps in their health care and in communication between their providers after leaving an inpatient facility. There are several ways that hospitals can improve patient follow-up care and communication. These measures provide information about how well hospitals coordinate medical care and support patients as they move from one medical setting to another.
Unplanned readmission
Returning to the hospital for unplanned care can increase the risk of infections, and cost more money. Providing high quality hospital care can prevent patients from returning, and reduce their stay if they have to come back. The measure below shows the percentage of patients who return to the hospital for an unplanned inpatient admission after leaving.
Medicare Spending per Beneficiary
The Medicare Spending Per Beneficiary (MSPB or “Medicare hospital spending per patient”) measure shows whether Medicare spends more, less, or about the same on an episode of care for a Medicare patient treated in a specific inpatient hospital compared to how much Medicare spends on an episode of care across all inpatient hospitals nationally. This measure includes all Medicare Part A and Part B payments made for services provided to a patient during an episode of care, which includes the 3 days prior to the hospital stay, the inpatient hospital stay, and the 30 days after discharge from the hospital.
 
The MSPB measure score is a ratio calculated by dividing the amount Medicare spent per patient for an episode of care initiated at this hospital by the median (or middle) amount Medicare spent per episode of care nationally.
 
A ratio equal to the national average means that Medicare spends ABOUT THE SAME per patient for an episode of care initiated at this hospital as it does per episode of care across all inpatient hospitals nationally.
 
A ratio that is more than the national average means that Medicare spends MORE per patient for an episode of care initiated at this hospital than it does per episode of care across all inpatient hospitals nationally.
 
A ratio that is less than the national average means that Medicare spends LESS per patient for an episode of care initiated at this hospital than it does per episode of care across all inpatient hospitals nationally.
Payment
The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves. Looking at how payments vary is one way to see differences in how hospitals and other healthcare providers care for patients.
Value of care
Looking at payment measures together with quality-of-care measures (such as death rates or complic ation rates) allows you to compare the value of care between hospitals. The payment measures add up the payments for care starting the day the patient enters the hospital and continuing for the next 30 or 90 days. For example, this can include payments to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. The quality measures below look at death rates (in the first 30 days after patients are hospitalized) or complication rates (in the first 90 days after patients are hospitalized). This includes deaths for any reason (not just from a heart attack, heart failure, or pneumonia), or complications that are defined by a set of specific events and timeframes.
Heart attack
Heart failure
Hip/knee replacement
Pneumonia
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